Reviews

Dear Patients and Friends,

We just wanted to say thank you for taking the time to write us a great review! We do our best to give each and every patient a wonderful experience, and we love to hear how we did.

If you are unsatisfied with the service you received or the way you were treated, please give us a chance to make it right by calling or emailing the office so that we can work with you to address and resolve the issue.

Again, thanks for making us better, helping us grow our business, and allowing us to be your dental team.

Sincerely,

Dr. Dan Thompson and the entire River Valley Dental team.


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COVID-19 update:

Patients and friends, due to the government mandated shutdown declared in the state of Kentucky – hospitals performing elective surgeries as well as dental offices, we will be closed the majority of this week.

This week we will be open for EMERGENCIES ONLY (see our Facebook page for what defines a dental emergency, or call our office, check our website for updates) on Thursday Morning April 9th. We will require you to complete a questionnaire and speak with a team member or the doctor before we will be able to see you.

Dental emergencies if not addressed can become life threatening (untreated dental infection can lead to swelling, sepsis, and airway issues) so it is necessary to treat certain conditions at this time, which is why we are still offering limited emergency hours. We want to do our part to keep people out of the Emergency Room at this time. We thank our front line healthcare workers out battling this Virus in the hospital and want to help keep dental issues/infections out of the Emergency Room.

These hours will change on a week to week basis as this is a Novel situation that none of us have ever dealt with before. Continue to check Facebook for updates and please wait in the car if you do have to come in for an emergency dental treatment.

We want to assure our patients we are abiding to the highest level of sterilization protocol and following all CDC guidelines as well as the recommendations of the American Dental Association and the Kentucky Dental Association.

We want to comply with social distancing but are still available during the aforementioned hours to care for patients with URGENT AND EMERGENT DENTAL NEEDS. If you have a cleaning scheduled until April 10th, it is cancelled and will be re-scheduled when business hours go back to their customary times.

Thanks everyone, stay safe, stay home, wash your hands, and let us know if you need us.